Cookie Policy

Last Updated: November 5, 2025

1. What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

1.1 How Cookies Work

• Storage: Cookies are stored in your web browser's folder on your device
• Information: They contain small amounts of data, such as a unique identifier
• Communication: Cookies allow websites to remember your actions and preferences
• Duration: Some cookies expire when you close your browser, while others persist for longer periods

1.2 Types of Cookies by Duration

Cookie Type	Description	Duration
Session Cookies	Temporary cookies that expire when you close your browser	Until browser is closed
Persistent Cookies	Remain on your device for a set period or until manually deleted	Days, months, or years

1.3 Types of Cookies by Origin

• First-Party Cookies: Set by the PawsMon website you are visiting
• Third-Party Cookies: Set by external services we use (e.g., analytics, advertising)

2. Why We Use Cookies

PawsMon uses cookies to enhance your browsing experience and improve our services:

3. Categories of Cookies We Use

3.1 Strictly Necessary Cookies

These cookies are essential for the website to function properly. Without them, certain features would not work.

Cookie Name	Purpose	Duration
session_id	Maintains your session while browsing the website	Session
cart_token	Remembers items in your shopping cart	14 days
secure_customer_sig	Authenticates your login and keeps your account secure	Session
cookie_consent	Stores your cookie preferences	1 year

3.2 Performance Cookies

These cookies collect information about how visitors use our website, helping us improve performance and user experience.

Cookie Name	Purpose	Duration
_ga	Google Analytics - Distinguishes unique users	2 years
_gid	Google Analytics - Distinguishes unique users	24 hours
_gat	Google Analytics - Throttles request rate	1 minute

What we track:

• Pages visited and time spent on each page
• How you arrived at our website (referral source)
• Device type, browser, and operating system
• Geographic location (country/city level)
• Click patterns and navigation paths

3.3 Functional Cookies

These cookies enable enhanced functionality and personalization, such as remembering your preferences.

Cookie Name	Purpose	Duration
language_pref	Remembers your language preference	1 year
currency_pref	Remembers your currency preference	1 year
recently_viewed	Stores recently viewed products	30 days
wishlist	Saves items to your wishlist	90 days

3.4 Targeting/Advertising Cookies

These cookies are used to deliver advertisements relevant to you and your interests. They also help measure the effectiveness of advertising campaigns.

Service Provider	Purpose	Duration
Facebook Pixel	Tracks conversions and delivers targeted ads on Facebook	90 days
Google Ads	Delivers personalized ads and measures ad performance	90 days
Retargeting Pixels	Shows ads to visitors who previously visited our website	30-90 days

What advertising cookies do:

• Track which ads you've seen and clicked on
• Prevent the same ad from appearing too many times
• Measure ad campaign effectiveness
• Deliver ads based on your interests and browsing behavior
• Build a profile of your interests for targeted advertising

3.5 Social Media Cookies

These cookies are set by social media platforms when you share content or interact with social media features on our website.

• Facebook: Enables sharing and "Like" functionality
• Instagram: Allows embedding of Instagram posts
• Twitter: Enables tweet sharing and embedding
• Pinterest: Allows pinning of products

4. Third-Party Cookies

PawsMon uses services from trusted third-party providers that may set cookies on your device:

4.1 Analytics Services

• Google Analytics: Website traffic and user behavior analysis
• Hotjar: Heatmaps and user session recordings
• Microsoft Clarity: User behavior insights

4.2 Advertising Networks

• Google Ads: Display and search advertising
• Facebook Ads: Social media advertising
• Criteo: Retargeting and personalized ads

4.3 Payment Processors

• PayPal: Secure payment processing
• Stripe: Credit card payment processing

4.4 Customer Support

• Live Chat Services: Real-time customer support
• Help Desk Software: Ticket management and support

5. Managing Your Cookie Preferences

5.1 Cookie Consent Banner

When you first visit our website, you'll see a cookie consent banner allowing you to:

• Accept all cookies
• Reject non-essential cookies
• Customize your cookie preferences
• Learn more about our cookie usage

5.2 Browser Settings

You can control and manage cookies through your browser settings. Most browsers allow you to:

5.3 How to Manage Cookies in Popular Browsers

Google Chrome:

1. Click the three dots menu → Settings
2. Privacy and security → Cookies and other site data
3. Choose your preferred cookie settings

Mozilla Firefox:

1. Click the menu button → Settings
2. Privacy & Security → Cookies and Site Data
3. Manage your cookie preferences

Safari:

1. Safari menu → Preferences
2. Privacy tab
3. Manage cookies and website data

Microsoft Edge:

1. Click the three dots menu → Settings
2. Cookies and site permissions → Cookies and site data
3. Configure cookie settings

5.4 Opt-Out of Targeted Advertising

You can opt out of targeted advertising through these resources:

• Google Ads Settings: Control personalized ads from Google
• Facebook Ad Preferences: Manage Facebook ad targeting
• Digital Advertising Alliance: Opt out of interest-based advertising
• Network Advertising Initiative: Opt out from participating networks

6. Impact of Disabling Cookies

While you have the right to disable cookies, doing so may affect your experience on our website:

7. Do Not Track (DNT) Signals

Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you don't want to be tracked. Currently, there is no industry standard for how to respond to DNT signals.

• We respect your privacy choices and are monitoring developments in DNT standards
• You can still control cookies through browser settings and our cookie consent tool
• We comply with applicable data protection laws regarding tracking and cookies

8. Cookies and Mobile Devices

When you access our website through mobile devices, cookies work similarly to desktop browsers:

8.1 Mobile Browser Cookies

• Mobile browsers (Safari, Chrome, Firefox) support cookies
• You can manage cookies through your mobile browser settings
• Cookie preferences may differ between mobile and desktop

8.2 Mobile App Tracking

If you use our mobile app (if available), we may use similar tracking technologies:

• Device identifiers (IDFA for iOS, AAID for Android)
• SDKs (Software Development Kits) for analytics and advertising
• You can manage tracking through your device settings

9. Cookie Policy Updates

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business practices:

• Updates will be posted on this page with a revised "Last Updated" date
• Material changes will be notified through a prominent notice on our website
• We encourage you to review this policy periodically
• Continued use of our website after updates constitutes acceptance of the revised policy

10. Children's Privacy

Our website is not directed to children under 13 years of age:

• We do not knowingly collect information from children through cookies
• If you believe a child has provided information, please contact us
• Parents can manage cookies through browser settings to protect children's privacy

11. International Data Transfers

Information collected through cookies may be transferred to and stored in countries outside your country of residence:

• We ensure appropriate safeguards are in place for international data transfers
• Third-party services may transfer data to their servers globally
• We comply with applicable data protection laws regarding international transfers

12. Your Rights

Under applicable data protection laws, you have rights regarding information collected through cookies:

• Right to Access: Request information about cookies we use
• Right to Object: Object to certain types of cookies
• Right to Withdraw Consent: Change your cookie preferences at any time
• Right to Complain: Lodge a complaint with a data protection authority

13. More Information

13.1 Related Policies

For more information about how we protect your privacy, please review:

• Privacy Policy: How we collect, use, and protect your personal information
• Terms of Service: Terms governing your use of our website

13.2 External Resources

Learn more about cookies from these resources:

• AllAboutCookies.org: Comprehensive information about cookies
• Your Online Choices: Information about behavioral advertising
• ICO Cookie Guide: UK Information Commissioner's Office guidance